Privacy Policy – Air Rescuers

At Air Rescuers, we value the privacy and confidentiality of our patients, clients, and website visitors. This Privacy Policy explains how we collect, use, and protect personal information when you interact with our services or visit our website. By using our services, you agree to the practices described in this policy.

Information We Collect

To provide efficient medical transport services, Air Rescuers may collect personal information such as name, phone number, email address, and location details. In cases involving patient transfers, we may also collect necessary medical information related to the patient’s condition and emergency contact details. This information is typically gathered when individuals contact us through phone, email, or service requests.

Use of Information

The information collected is used to coordinate medical transport services, communicate with patients or their families, and ensure safe and efficient patient transfers. It may also be used for internal record keeping and improving the quality of our services.

Confidentiality of Medical Information

Air Rescuers treats all personal and medical information with strict confidentiality. Access to sensitive information is limited only to authorized personnel who are involved in arranging and managing patient transportation.

Information Sharing

Air Rescuers does not sell or rent personal information. However, information may be shared with hospitals, medical professionals, and transport partners when necessary to coordinate patient transfer services. Such sharing is limited to essential details required for the service.

Data Security

We take appropriate security measures to protect personal and medical information from unauthorized access or misuse. While we work to maintain strong data protection practices, no online system can guarantee complete security.

Website Usage

When visiting our website, limited non-personal information such as browser type or IP address may be collected to improve website performance and user experience. Cookies may also be used for basic analytics and functionality.

Policy Updates

Air Rescuers may update this Privacy Policy periodically to reflect service changes or regulatory requirements. Updated versions will be published on our website to keep users informed.

Contact

For any questions regarding this Privacy Policy, you may contact Air Rescuers through the official contact channels available on our website.